Experience & Portfolio
Scroll down to view a wide array of my professional designs and multimedia work.
**Note: My website and resume have recently been updated to reflect the name Jax, rather than Jackie.**
For UI design, illustrations, and more, visit my “For Fun” projects page.
Marketing and Communications Representative
Intercity Transit | Lacey, WA | November 2025 β Present
My work for Intercity Transit has been extremely fulfilling, and I’m currently working on various projects as we prepare for the largest service change in organization history, affecting almost every bus line in the system.
My role includes:
- Keeping bus schedules updated in PDF and online
- Upholding and updating brand styles, colors, fonts, and more
- Designing print collateral (e.g. window clings, decals, transit guides, flyers)
- Designing digital collateral (e.g. social media posts, website graphics)
- Helping to create and uphold social media strategies
- Photography and videography for social media
- Photo and video editing for social media (and other uses as needed)
- Creating content for various social media platforms (mainly Instagram, Facebook and Reddit)
- Monitoring and managing social media comments/replies/messages
- Creating and helping to maintain our Instagram and Reddit accounts
- Implementing a social media analytics tracking spreadsheet for all accounts
- Managing external email newsletter, including writing and editing as well as designing in PDF and GovDelivery
- Helping to maintain website and employee intranet pages
- Reviewing and editing documents to adhere to ADA accessibility standards
- Keeping files organized to make sure the team can access them as needed (including photos, videos, and original layout and design files)
- Additional creative projects as needed
Social Media Manager / Graphic Designer (Contract)
PTCE (Puyallup Tribal Cannabis Enterprises) | Lacey, WA | April 2025 β June 2025
This contract position was a brand new role for PTCE and for myself, and was a short-term opportunity for me to create some fun social media designs for them while they worked on a longer-term strategy for their channels. They are still deciding how their future will look, in terms of digital marketing, but I enjoyed the lighthearted designs I was able to create for their sub-brands, Flawless and Pressed.
What have you been doing since June 2025?
After my contract with PTCE ended, I began looking for roles with a strong sense of community and commitment to public service. My work for the California State Library (see below) was extremely meaningful to me in many ways, and I would like to find a position where I can use my creative and technical skills to their full potential while feeling genuine pride in my workplace. For the first time in my working life, I have the opportunity to take my time with my job search, get to know my local community, and continue learning and growing as I fall in love with my new hometown.
Communications Officer
California State Library | Sacramento, CA | June 2022 β April 2025
My work for the California State Library has grown and changed quite a bit since June 2022 as the library’s Communications needs have evolved. I have greatly enjoyed learning more about the State Library, California history, and library work in general.
My role included:
- Upholding and documenting brand styles, colors, fonts, and more
- Designing print collateral as needed (i.e. brochures, invitations, bookmarks, flyers)
- Helping to create and uphold social media policies
- Photography and videography for social media as well as at events
- Photo and video editing for social media (and other uses as needed)
- Creating content for various social media platforms (mainly TikTok, Instagram, Twitter/X, Tumblr and Facebook)
- Monitoring and managing social media comments/replies/messages
- Growing our TikTok following 526-fold (83 in June 2022 -> 43.8K in December 2024) by changing our approach to TikTok and Reels videos and spending more time on our content
- Filming, editing and executing a short video series that gained 9M+ views on TikTok and brought attention from media and government officials
- Implementing a social media analytics tracking spreadsheet for all accounts
- Implementing a homepage design update using Adobe XD alongside our IT department with the approval of the State Librarian (additional website changes/updates are ongoing)
- Taking an active role in the CSL website committee to streamline and update our website content, remove unnecessary pages, and create and uphold website procedures
- Creating (and editing as needed) a Communications intranet page for employees to find policies, procedures, FAQs, and contact info for the Communications team
- Reviewing and editing documents to adhere to ADA accessibility standards
- Designing (and editing if needed) reports sent to the Governorβs Office
- Keeping files organized to make sure the team can access them as needed (including photos, videos, and original layout and design files)
- Additional creative projects as needed
- Assisting with new employee training as needed for MailChimp, social media content creation, etc.
- Redesigned the tour brochure, available here.
Below: Much of my time at the California State Library involved getting organized, suggesting new projects, building up our photography and videography files, and revamping our approach to social media. I’ve included some of my favorite posts below (not in order of popularity; just posts that I filmed/edited/monitored that I enjoy). I also included a few favorite comments/responses from users, just because they make me smile!
90.3K views as of December 2024
50.3K views as of December 2024
2.15M views as of December 2024
Comments on our videos of the State Librarian reacting to Taylor Swift songs during National Poetry Month.
An email from the California State Librarian, Greg Lucas, letting me know that the First Partner, Jennifer Siebel Newsom, called our TikTok videos “genius.”
Tags added to one of our posts by users after I responded to some fun user comments β I love interacting with folks on social, and Tumblr is great for that!
117.8K views as of December 2024
12.9K views as of December 2024
39K views as of December 2024
Below: Bookmarks, social media posts, and more design projects for the State Library. Note: Many of these images are low-resolution files to make this page easier to load.
Communications & Marketing Manager
Congregation Emanu-El of San Francisco | January 2021 β May 2022
At Congregation Emanu-El San Francisco (a separate entity from Congregation Emanu-El of the City of New York, my previous employer), I managed the communications department and its budget. I worked to create brand styles and standards, created a yearly communications calendar, began redesigning the website, created a social media content plan, and more. The communications department has been a pain point for years at Emanu-El, so much of my work during my first year was re-establishing and/or creating base processes and style guides. I saved the department over $20,000/year by looking over past budgets and processes.
Day-to-day, I was responsible for:
- Creating, upholding and documenting brand styles, colors, fonts, and more
- Managing the production and printing of our 20-page monthly Chronicle
- Designing other print collateral as needed
- Inputting website updates and edits as needed
- Communicating with brand partners about upcoming events
- Promoting upcoming events online, on social media, via email, and via print
- Copy editing almost all of our print and web collateral
- Writing social media and website copy as needed
- Re-organizing our file and photo archives
- Designing and editing our weekly email (the Inside)
- Designing and editing other large and small email blasts
- Creating paid ads on social media
- Supervising and training freelancers
- Vetting, hiring and training new Communications Associate
- Post-employment, I was also asked to return (briefly) in order to train two new Communications employees on an hourly contract basis.
To view an archive of the monthly 20-page Chronicle, click here. By looking through the archive, you can see a marked difference in Chronicles created since I was hired in January 2021. Small changes preceded the full redesign, which took place in Summer 2021 and has been very successful, with both staff and congregants regularly commenting on the increased quality of the publication.
Below: Much of my first year at Emanu-El was spent creating brand standards and organizing the department. However, below are some samples of graphics I was able to work on during my tenure.
Communications Manager
Congregation Emanu-El of the City of New York | March 2018 β December 2020
During my time at Temple Emanu-El, I helped to redesign our website, redesigned our Temple Bulletin, created a Temple Style Guide, created a new internal email newsletter, advocated for and created a new internship position, hired and managed said intern, and was promoted from Communications Associate to Communications Manager. I was generally responsible for:
- Helping to create, uphold and document brand styles, colors, fonts, and more
- Designing our bimonthly 24- to 36-page Bulletin
- Designing other print collateral like flyers and postcards
- Creating and updating payment pages on Acceptiva
- Copy editing almost all of our print and web collateral
- Writing pieces for print and web as needed
- Writing social media and website copy as needed
- Implementing and upholding a filing and naming system for original files and links
- Running our internal newsletter
- Running our weekly external newsletter
- Creating paid ads on social media
- Various temple photography and videography
- Supervising, hiring and training interns
- Supervising and training freelancers
- Vetting, hiring and training new Social Media Associate
Below: These are covers from various Bulletins during my tenure. I gradually redesigned our Bulletin once the reins were handed to me in Spring 2018, and very much enjoyed doing so. Though I answered to many departments’ needs and wants, as expected in a nonprofit, the redesign went over very well. Click here to view the Bulletin archive.
Below: Each year, I was responsible for designing a host of high-quality one-off printed collateral for the High Holy Days. If you aren’t familiar with Jewish holiday traditions, the High Holy Days are a group of several holidays that include both our new year and our day of atonement. They are, to be a bit informal, a huge deal.
I used my own close-up shots of the phenomenal mosaics in our main sanctuary, which were designed by Hildreth MeiΓ¨re, to make these tickets stand out. In 2018, we had a very different horizontal design with various photos of our stained glass as the ticket backgrounds. I love these mosaic designs, though, because they are bright and unmistakably ours β from the mosaics themselves to the brand colors. While our usual font is Helvetica Neue, we use Avenir for special occasions and accents β so I used Avenir below to make these tickets stand out among our own collateral. I also used the pointed shape that holds the mosaics in other High Holy Day collateral (pages in our Bulletin, inside the High Holy Day greeting card, etc) to foster consistency.
Below: These were used as social media posts as well as slides for a TV in the lobby. The ‘Speed Dating’ and “Ice Cream Shabbat’ slides were designed for the 20s & 30s group, called SAVIV. The ice cream illustrations were drawn by hand using a Wacom tablet and Adobe Illustrator.
Below: Designing flyers was a large part of my job, especially during the Fall, when there are multiple events happening daily at the temple. Each one needs a flyer, usually about a month out from the event, to hang in elevators and/or send to specific groups. The below are just a few of my most-liked flyers, where I had time to deviate from templates. As with any design project, there are things I would change (the turquoise color on the Project Prom flyer is off-brand and not ADA accessible, the title font of the Chanukah flyer isn’t right, I should have brought the bagel photo down more to take up a bit more space), but overall these looked nice in our elevators.
Multiplatform Copy Editor
The Day Newspaper | March 2017 β March 2018
As the Multiplatform Copy Editor, I worked mostly on print design but also helped with website publishing/editing, worked directly with reporters, and sat in on many web analytics, social media, and front page meetings.
Below: I have included sample pages from both the daily newspaper and the Night & Day features tab, which was a smaller insert that I designed in addition to the standard paper once a week.
Copy Editor & Page Designer
NorCal Design Center (Digital First Media) | March 2016 β March 2017
As a copy editor/page designer for DFM, I designed between 10 and 20 broadsheet pages a day for between one and five different publications. We kept in contact with editors via Google Chat, used Citrix and NCS to organize and store our work remotely, and used InDesign and InCopy to lay out pages. I also used Photoshop and Illustrator often for hand-drawn accents and photo cutouts.
Below: Various A1s and section fronts from my time at Digital First Media’s NorCal Design Center hub.
